sorry, non parlo abbastanza l'italiano, scrivo in inglese! I allready send this request to email@example.com, but received only an automated reply and no help. I don't want to call TIM, because I can't speak enough italian. Can you please help me to obtain this refund ? what is this "lancio"? I don't know what is it and NEVER have booked or used any service from this junk! I use ONLY the normal services from TIM to access the internet on my tablett (per modem, no phone!), and I pay for it. And NOTHING more. why did you take twice 5,08€ from my prepaid account? And without sending any SMS or mail, or asking in any sort of way? It is unethical! please give this money back! Please book 10,16€ back to my account, you had no reason to take it away.
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